Title Client Services Manager
Categories Advertising Technology, Australia, Campaign Management, Client Services
Location Sydney

Client Services Manager

The Client Services Manager will report directly to the Director of Client Services and serve a critical role in helping manage all client-related services and interactions.

Responsibilities

  • Managing day-to-day relationships with media agencies and brands
  • Reviewing and evaluating client campaign performance metrics
  • Preparing client reports and presentations with insights derived from campaign results
  • Assisting in implementation and technical troubleshooting of new and existing campaigns
  • Communicating customer needs and business opportunities to account and product development teams
  • Collaborating with sales team to identify and capitalize on new business opportunities with existing clients

Requirements

  • B.S. or B.A. in business, technology or other related field
  • 1 to 3 years experience in a client-facing role at an online media company or digital agency
  • Familiarity with the display, ad tech and/or online advertising industry
  • Positive, professional demeanor and experience leading conference calls and in-person presentations
  • Demonstrated success working in a fast-paced business environment
  • Comfort working with large data sets to identify trends and other insights
  • Desire to take on increasing responsibility and grow professionally
  • Enthusiastic about technology and startup environment
  • Proficiency with MS Excel and PowerPoint

 

 

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